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About Us

About Service Wizard

Charles Osgood, owner of Service Wizard, has worked in the air conditioning industry for decades. His family business, Osgood Heating and Air Conditioning, was founded in 1968 and successfully run for 30 years. After the family business merged with and became ARS in 1998, Charles Osgood formed Service Wizard and was joined by his brother John Osgood soon after. Together they learned the value of providing their customers with stellar service and have been rewarded with satisfied clients for decades!

They’ve been using their expertise in Austin since the early ’80s! They show up every time for their customers, and they cherish the relationships they build with their community. They enjoy being close to the customer and are dedicated to offering good value and quality equipment and service.

Service Wizard AC specializes in AC installations, maintenance and AC Repairs.  AC repairs and installations are performed by well-trained staff under the close supervision of two highly experienced technicians.

We know if you try Service Wizard you will experience excellent service!


Why Choose Service Wizard?

Professional Team
Professional Team
Our customers mean the world to us. That's why our team holds ourselves to the highest standards of behavior and service!
Reliable Service
Reliable Service
You can count on our team to provide dependable services. When you need us, we always show up.
Flexible Financing Options
Flexible Financing
We believe in focusing on the comfort of you and your family, so we offer financing options with approved credit for your convenience.

What Our Customers Say

Earned My Loyalty

My technician, David, showed up promptly, was very courteous, wore a mask, and did a great job. He also talked me through how I could maintain and clear the drain line clean myself going forward. Service Wizard has earned my loyalty for future service calls!

Jordan C.

Very Knowledgable

We have been customers of Service Wizard for long time. They installed our new more energy-efficient units several years ago and continue to provide service to us. They are pros! The service techs are very knowledgeable and great to interact with. They take the time to explain the service. Great company to do new installs and service the units!!! Very pleased.
Daniel A.

Always Professional

These folks are the best. I’ve had a half dozen interactions with them over the years. Always professional. They hire the best people and do the best work, and are price competitive as well. I can’t think of a reason to call anyone else.

George G.

Answered All Our Questions

Service Wizard has been taking care of our old HVAC system for years. We especially appreciate Emilio for his care and expertise and willingness to answer our many questions!

Lydia L.